Official Legal Document

Privacy Policy

Last Updated: December 30, 2024 Version 1.0

Table of Contents

Privacy Policy

Effective Date: 2026.1.1

1. Introduction

Welcome to PASSPORT BAITS. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Make a purchase
  • Sign up for our newsletter
  • Contact customer service
  • Participate in surveys or promotions
  • Leave product reviews

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Date of birth (if applicable)
  • Account credentials

2.2 Automatic Information Collection

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of visits
  • Clickstream data
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies help us:

  • Remember your preferences
  • Understand how you use our website
  • Analyze website traffic and trends
  • Provide personalized content
  • Enable shopping cart functionality

You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features.

2.4 Third-Party Information

We may receive information about you from third parties, including:

  • Payment processors
  • Shipping carriers
  • Marketing partners
  • Analytics providers
  • Social media platforms (if you connect your account)

3. How We Use Your Information

We use the information we collect to:

3.1 Process Transactions

  • Fulfill and manage your orders
  • Process payments
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Handle returns and exchanges

3.2 Communicate With You

  • Respond to inquiries and customer service requests
  • Send transactional emails
  • Provide order status updates
  • Send newsletters and marketing communications (with your consent)
  • Notify you of special offers and promotions

3.3 Improve Our Services

  • Analyze website usage and customer behavior
  • Improve our products and services
  • Develop new features and offerings
  • Conduct research and analytics
  • Optimize website performance

3.4 Legal and Security Purposes

  • Comply with legal obligations
  • Prevent fraud and unauthorized transactions
  • Protect against security threats
  • Enforce our Terms of Service
  • Resolve disputes

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)
  • Shipping carriers (e.g., USPS, FedEx, UPS)
  • Email service providers
  • Marketing platforms
  • Analytics providers
  • Cloud storage providers
  • Customer service tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If PASSPORT BAITS is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders or subpoenas
  • Legal processes
  • Government investigations
  • Requests from law enforcement
  • Protection of our rights and property

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account information: Retained while your account is active and for a reasonable period thereafter
  • Transaction records: Retained for accounting and legal compliance purposes
  • Marketing communications: Retained until you unsubscribe

When we no longer need your information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

  • Request access to the personal information we hold about you
  • Receive a copy of your data in a portable format

6.2 Correction

  • Request correction of inaccurate or incomplete information

6.3 Deletion

  • Request deletion of your personal information (subject to legal obligations)

6.4 Opt-Out

  • Unsubscribe from marketing communications
  • Opt out of certain data collection and use

6.5 Restriction

  • Request restriction of processing of your information

6.6 Objection

  • Object to processing of your information for certain purposes

To exercise these rights, please contact us using the information provided in Section 13.

7. Marketing Communications

With your consent, we may send you marketing emails about our products, special offers, and promotions. You can opt out at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Adjusting your account preferences
  • Contacting us directly

Even if you opt out of marketing communications, we will still send you transactional emails related to your orders and account.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data (SSL/TLS)
  • Secure payment processing
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our website is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to [Your Country] and other countries where we operate.

If you are located in the European Economic Area (EEA), we ensure appropriate safeguards are in place for international transfers.

12. Region-Specific Disclosures

12.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt out of the sale of personal information (we do not sell your information)
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

12.2 European Union Residents (GDPR)

If you are located in the EU, we process your data based on the following legal grounds:

  • Consent: You have given explicit consent
  • Contract: Processing is necessary to fulfill our contract with you
  • Legal obligation: Processing is required to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate business interests

You have the right to lodge a complaint with your local data protection authority.

12.3 Canadian Residents (PIPEDA)

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian customers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Effective Date" at the top
  • Sending an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

PASSPORT BAITS
Email: passportbaits@gmail.com
Phone: +61 400 739 293
Address:

177 Kensington Way
Bray Park 4500
QLD Australia

We will respond to your inquiry within 30days.

Last Updated: 2025.12.31

By using PASSPORT BAITS, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.